top of page

WF-2750

Sublimation Printer Instructions

Part 1 - Hardware

  1. Remove printer from box

  2. Remove all packing materials, blue tape from printer and clear tape from ink tanks.

  3. Place printer and ink tanks on the same flat level surface.  Never place your ink tnaks higher or lower than the printer.

  4. Open the smaller plugs on external ink tanks and insert supplied air filters with wider end down if you choose to use them.  Otherwise, you'll need to open these air vents every time you use the printer and close them when not in use to keep dust out.

  5. Plug in and turn on printer

  6. Follow Setup Video below.

Part 2 - Software

Anchor 1
Anchor 2

7. Once the printer initialization has been completed it is time to install the Epson software on your computer.  This MUST be done.  Do not use your computer's built in drivers.  Built in drivers do not have the needed Epson color profile.  Without this, your colors and quality will not be right.

The software is available on the included CD or HERE.  Choose the top Printer Driver in the Drivers section.

​

*

*IMPORTANT**

When installing the software make sure to remove the check mark on the automatic updates box if it gives you the option.  If you are on a Windows computer and do not see this option during setup, you MUST turn off automatic updates.  Instructions are available HERE.  Not doing this step will allow Epson to update the firmware on your printer.  This will cause your printer to no longer operate as intended to.

Anchor 3

Part 3 - Print Settings

Driver Pic2.jpg

8. Always use a graphics design program that allows you to use your printer's driver preferences.  A picture of windows and mac versions are shown here.  We suggest using Photoshop or Corel, but you can use any you are comfortable with.  Gimp is a free alternative to photoshop available HERE.

​

9. Prior to printing always go into your print preferences and adjust your Paper Type and Quality as shown in the pictures.

​

10. As many are not familiar with sublimation ink, it is supposed to print dull and colors on paper will not match your screen colors.  If you've installed the epson driver and have made the correct adjustments to your print preferences, your dull paper colors will become vibrant after heat pressing.

​

11. Sublimation paper usually has a coated side for printing.  To determine what side to print on, wet two fingers and touch the corner of the page.  The stickier side will be the printing side.

WF-2750 FAQ

1. I do the startup procedure but it does not recognize all the cartridges.  It begins to initialize and a few seconds into initialization it does not recognize 3 or FEWER cartridges.

​

This happens because the eeprom has reverted.  It can happen during setup or even in shipping.  Here are the instructions to fix:

Turn off the printer, and turn back on. Leave it on the screen that asks you to press proceed. Don't press proceed yet.

For MAC click HERE and click the download button on the upper right.

Save it where you can easily find it.  Once it is done downloading, find it and install it.

​

For Windows click HERE and click the download button on the upper right.

Save it where you can easily find it.  Once it is done downloading, find it and install it.


Now click HERE and click the download button on the upper right.
Save it where you can easily find it.

​

Now that WIC is installed, open it and click file, settings, enable advanced functions. OK.

On Mac it will be in the program preferences found in the WIC menu.


On the WIC main screen click on your printer on the left and then look for the eeprom section on the right.  In the eeprom section click restore. Find and select the file you saved above (WF-2750 ciss firmware.eeprom) .  A box will pop up with 2 selections, check them both and click ok. This will restore the firmware needed to run the kit. Once it is done, press proceed on your printer, press white button and blue start. You'll be good from there.

​

2. I just received my printer and it is printing with lines going across the image.

​

Part of the printer setup is to run a couple of print head cleanings.  Only do 2 at a time, letting the printer rest between every 2.  Usually two is enough but it can take 6 or more.  If you need help with doing a print head cleaning, the directions are in the epson online manual and also view-able HERE.

​

Anchor 4
bottom of page