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XP-4100

Sublimation Printer Instructions

Part 1 - Hardware

  1. Remove printer from box - Do not plug in.

  2. Remove all packing materials, blue tape from printer.  Remove print cartridges from foam outer layers.

  3. Open the top to the printer and manually slide the print head carriage to the left.

  4. Once the carriage is accessible insert the cartridges matching colors of the cartridges to the colors in the carriage.   Make sure cartridges are in all the way and snap in tightly.

  5. Remove the colored rubber plug nearest you on each cartridge. This is the air vent and required to be open for ink to flow out.

  6. Manually move carriage back to the right all the way.

  7. Plug in and turn on printer.  Follow prompts for printer initialization.

Part 2 - Software

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7. Once the printer initialization has been completed it is time to install the Epson software on your computer.  This MUST be done.  Do not use your computer's built in drivers.  Built in drivers do not have the needed Epson color profile.  Without this, your colors and quality will not be right.

The software is available on the included CD or HERE.  Choose the top Printer Driver in the Drivers section.

Make sure you do not update any of the printer firmware.  Doing so will remove its ability to use our cartridges.  In the event it does happen, we can help you fix it.

**IMPORTANT**

When installing the software make sure to remove the check mark on the automatic updates box if it gives you the option.  If you are on a Windows computer and do not see this option during setup, you MUST turn off automatic updates.  Instructions are available HERE.  Not doing this step will allow Epson to update the firmware on your printer.  This will cause your printer to no longer operate as intended to.

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Part 3 - Print Settings

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8. Always use a graphics design program that allows you to use your printer's driver preferences.  A picture of windows and mac versions are shown here.  We suggest using Photoshop or Corel, but you can use any you are comfortable with.  Gimp is a free alternative to photoshop available HERE.

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9. Prior to printing always go into your print preferences and adjust your Paper Type and Quality as shown in the pictures.

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10. As many are not familiar with sublimation ink, it is supposed to print dull and colors on paper will not match your screen colors.  If you've installed the epson driver and have made the correct adjustments to your print preferences, your dull paper colors will become vibrant after heat pressing.

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11. Sublimation paper usually has a coated side for printing.  To determine what side to print on, wet two fingers and touch the corner of the page.  The stickier side will be the printing side.

XP-4100 FAQ

1. I just received my printer and it is printing with lines going across the image.

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Part of the printer setup is to run a couple of print head cleanings.  Only do 2 at a time, letting the printer rest between every 2.  Usually two is enough but it can take 6 or more.  If you need help with doing a print head cleaning, the directions are in the epson online manual and also view-able HERE.

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